MineralPlate

Refunds

Refund policy

Last updated: September 26, 2026

MineralPlate is operated by Huron Current. Subscriptions are billed by Paddle, our payment provider and merchant of record, so refunds are handled through Paddle. This page explains your rights.

30-day money-back guarantee

If you're not satisfied with MineralPlate Pro, you can request a full refund within 30 days of your order date. After 30 days, subscriptions are non-refundable, but you can cancel at any time to stop future charges.

How to request a refund

  • Visit paddle.net and use the email address you paid with to find your order.
  • Follow the prompts to request a refund within the 30-day window.
  • If you have trouble, email huroncurrent@gmail.com and we'll help you start the request through Paddle.

Approved refunds are returned to your original payment method. Processing time depends on your bank, but usually takes a few business days.

Cancelling versus refunding

Cancelling your subscription stops future renewals — your Pro access continues until the end of the period you've paid for, then your account returns to the free plan. Cancelling does not refund the current period. To get your money back within the 30-day window, request a refund as described above.

What's covered

  • First-time Pro purchases within 30 days are eligible for a full refund.
  • Renewal payments are eligible for a refund within 30 days of the renewal date, as long as you haven't cancelled before the renewal was charged.
  • Refunds are for digital subscription access only; nothing physical is shipped.

Paddle as merchant of record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle's own refund policy also applies; you can read it at paddle.com/legal/refund-policy.

Contact

Questions about a refund or cancellation: email huroncurrent@gmail.com.